On December 3rd, 2018, there has been a mass banning of multiple members such as RicBent, shibboleet, Gimzie, naknow, newluigidev, Explos & Toms. Sounds familiar? These are the Super Mario Bros. Next developers.
The reason for all above members is that they "Violated the Discord TOS", yet that's not the case for most.
On December 1st, 2018, there has been a meme created by shibboleet that originated from MarioMaster's discord server. Basically, a bunch of users would change their name and avatar to "egbog". Some members decided to raid other servers with this new meme, in which the MMM discord server and the Horizon discord server were hit as well. The only person from the SMBNext development team that raided servers was Gimzie. Toms, Explos and the others didn't raid servers, and shibbo actively told others to not raid servers. Heck, RicBent wasn't aware of all what has happening, because he didn't even look inside the server for weeks. Though, that doesn't matter to the shameful Discord developers because some guy somehow got into the server and mass-reported everyone inside of it. The result? A bunch of people were banned (including some who left afterwards).
The worst thing of all this is how Discord handled it. So far, the only ban I think is *somewhat* justified is Gimzie's ban but that's because he raided. The rest however.....
According to the email RicBent got, it clearly states that a human (and not a bot) looked into the whole situation and found him guilty of breaking the TOS. Really? If they did really do their research, then why didn't they see that RicBent did nothing wrong? Why didn't they see that shibbo said that they should stop raiding? If RicBent really did violate the TOS, why didn't they explain *what* he broke in the email that he recieved.
Worst of all, the SMBNext team needed to make an entirely new server just because of this, because the owner of the server (Explos) got banned and huseyin was only a moderator, which means that they couldn't get their server back.
So RicBent tried to communicate with the discord three times on Twitter. He finally got a response...that he needed to do it via email. Why did they just avoid the question? I understand that it isn't your department, but you could have had it forwarded to your TOS handle team or whatever. It doesn't even matter, because they didn't even reply to the emails Gimzie & Toms sent to them.
But at last, they finally responded to RicBent's email. You thought they could redo their "investigation", but nope. You would expect the same treatment for everyone else, but that's not what happened.
Shibboleet, a user who owns Discord Nitro, is the only account that got unbanned out of this whole mess. Though, RicBent did literally nothing and yet he's still banned. That's preferism to the core. Like, how can that be justified?
Let's give a shortened down version of the issues with the Discord Team: They ban accounts for no reason, they fail to give legitimate support to their customers and are biased towards Nitro users
Should I add more to this list? Sure.
Plus, not to mention, here's an announcement noirscape made on the FreeShop discord server:
I've had my own fair share of bullshit with discord too. My numerous bug reports were invalidated because "they're Windows 7 exclusive". In fact, they're the reason I upgraded to W10 in the first place: to avoid some of the bugs I had.
@everyone - hey guys. Sorry for the ping so early in the morning, but this is really important for your safety if you live in the United States.
In the new Discord TOS Update, they **added an arbitration clause in it** that evoked your right to sue Discord (you must go through an arbitrator) and to congregate as a class action lawsuit.
While you can find the exact clauses in the gist below, what you _should_ be doing right __***now***__ is sending an email to `arbitration-opt-out@discord.com` from the _registered email on your discord account_, saying you want to opt-out. I'd also recommend including your username/discriminator and ID in the email. Deleting your account will not opt you out of these terms
__Why does this matter?__
Without the ability to congregate for a class action lawsuit, if Discord ever leaks your data or does something catastrophically bad to a large portion of the population you have no way to representatively sue together without each of you individually suing via the arbitrator.
__Why should I care? Other companies do it too!__
By learning about this I hope that you will be more conscious about these arbitration clauses and how anti-consumer they are. You can't change the past, but you surely can't predict the future either.
**Exact clauses:** <https://gist.github.com/Rapptz/c93697c9d59ec2f0d8071b7d0e907632> (credits to Rapptz/Danny from discord.py)
If you have any questions, feel free to ask in #general
The fact that you can't sue them (without an arbitrator) is nonsense, especially considering they're the ones that fucked up.In the new Discord TOS Update, they **added an arbitration clause in it** that evoked your right to sue Discord (you must go through an arbitrator) and to congregate as a class action lawsuit.
While you can find the exact clauses in the gist below, what you _should_ be doing right __***now***__ is sending an email to `arbitration-opt-out@discord.com` from the _registered email on your discord account_, saying you want to opt-out. I'd also recommend including your username/discriminator and ID in the email. Deleting your account will not opt you out of these terms
__Why does this matter?__
Without the ability to congregate for a class action lawsuit, if Discord ever leaks your data or does something catastrophically bad to a large portion of the population you have no way to representatively sue together without each of you individually suing via the arbitrator.
__Why should I care? Other companies do it too!__
By learning about this I hope that you will be more conscious about these arbitration clauses and how anti-consumer they are. You can't change the past, but you surely can't predict the future either.
**Exact clauses:** <https://gist.github.com/Rapptz/c93697c9d59ec2f0d8071b7d0e907632> (credits to Rapptz/Danny from discord.py)
If you have any questions, feel free to ask in #general
I've had my own fair share of bullshit with discord too. My numerous bug reports were invalidated because "they're Windows 7 exclusive". In fact, they're the reason I upgraded to W10 in the first place: to avoid some of the bugs I had.
They keep on actively screwing its own userbase by adding in random nonsense (like the game store aka them trying to be a monopoly) instead of sticking to their promises. The worst part is, they laugh about their shitty practices on their Twitter. For example: the Light Theme.
It's completely unreadable and really hurts the eyes. So what do they do? Instead of fixing it or replacing it, they joke about how you would need a bunch of sunglasses in order to see it. It's worse than Mother 3 & Nintendo, because when the fans made a Mother 3 translation mod and Nintendo found out about it, they didn't kill the project. Discord? They say that using a modification to the client or enabling features that they purposely disabled (embeds on normal messages without links) is a bannable offense.
Overall, while Discord might look easy to use compared to traditional forums (like Mario Making Mods), they also come at a risk of trying to ingulf you and try to get full control over you. I'm still going to stay on discord, but that's because I can't just abandon the discord server like that. Plus, who's not to say that I'm not gonna be pushing out an update pretty soon that converts this entire website to use Bootstrap 4 (which should, in turn, make using the website much more easier)?
If you want an easy to use chat platform, just use IRC. It's open, self-hostable and has a multitude of clients (including a web client. The only way you can get that on Discord is through TitanEmbeds, which isn't that great).